Channel management system software is the process of managing online distribution channels in order to sell hotel inventory to various agents across the globe. It is the only way to effectively reach a global audience without risking overbookings. Channel management system software allows you to partner with large agents, such as OTAs, as well as smaller retail agents in different markets. Using a pooled inventory model means that you’re selling as many rooms as possible – through as many channels as possible – without the risk of overbooking.
Your inventory is updated automatically across all of your channels. This means that guests have accurate information no matter where they are booking from. Your channel manager allows you to maximize your bookings and increase your revenue.